• Contact Us


Comment on one of our authentic recipes. Compliment a Pollo Tropical® team member. Convey a thought about our service. Whatever you need to say, we’re listening. In order to get your information to the correct person, please select one of these options below:

Pollo Tropical Corporate Office and Headquarters, 7255 Corporate Center Drive, Suite C, Miami, FL 33126. For Media inquiries, please contact Marketing at 800-819-3744.

Please visit our FAQ page before contacting us, as it may have your answers

Frequently Asked Questions

I have feedback about a recent visit to Pollo Tropical.

Recent Visit

I have a general question or comment about Pollo Tropical.

General Inquiry
  • A map will pop up when you click the box. Please select the store by clicking on the Pollo Tropical logo on the map. NOTE: Please allow a few seconds to locate the locations closest to you.
  • This field is for validation purposes and should be left unchanged.